Quality Policy and Mission Statement
The goal of the Somogy County Kaposi Mór Teaching Hospital is to provide accessible, safe, and high-quality healthcare to every patient, using the most modern medical equipment and expertise. With respect for our patients and their relatives, dignified treatment, and a humane approach, we strive to assist them in recovery and in maintaining their health. We are committed to the continuous improvement of healthcare services, which we ensure through our professional knowledge, innovative mindset, and compassionate attitude. We consider disease prevention a particularly important area; therefore, in cooperation with the population and our partners, we form a cornerstone of Somogy County’s preventive activities. With innovative network-based thinking, unique patient pathway management, and an interdisciplinary approach, we serve our patients. With nationally outstanding diagnostic capabilities and emergency care at the highest level, our specialties contribute to our patients’ recovery in an exceptional environment. Supported by the Onkonetwork system, we provide distinguished care for oncology patients.
All employees of our hospital are committed to the highest level of patient care and strive for the continuous improvement of healthcare service quality.
Cornerstones Of Our Quality Policy
Patient-centeredness
We put the needs, safety, and satisfaction of our patients at the center of all our activities. We respect patients’ rights and ensure they receive comprehensive information about all aspects of their treatment.
Professional development
We provide our doctors and healthcare professionals with opportunities for ongoing professional development and the integration of the latest scientific findings, so they can apply the most up-to-date methods and procedures in their work.
Protocol-based operation
By applying international and national professional guidelines and unique local protocols, we ensure evidence-based, standardized, and safe care.
Quality management
We conduct regular quality checks and evaluations to ensure that all areas of care meet international and national standards. Our goal is to optimize healthcare processes and increase patient satisfaction. To this end, the hospital operates a management system based on MSZ EN ISO 9001:2015, MSZ EN ISO 14001:2015, MSZ ISO 45001:2018, and MEES 2.0, and is committed to continuous improvement.
Environmental and climate awareness
We take responsibility for a healthy and sustainable environment and apply environmentally conscious solutions in energy efficiency, waste management, and environmental protection.
Communication, consultation, and cooperation
We consider open and respectful communication important among patients, relatives, and staff (employee representatives), as well as cooperation with our partners and the community to improve healthcare services.
County-level coordination
To ensure the most efficient patient pathways, we strive for continuously considered cooperation with all healthcare institutions in the county.
Employee satisfaction
We pay special attention to the community of healthcare and supporting staff in our institution, to maintaining the best possible health of our employees, and to the fact that employee satisfaction and well-being form the foundation of high-quality work.